The financial crisis of the past few weeks has completely changed my life.
The clang of the 4 pm NYSE Closing Bell is now as familiar to me as the theme to Hockey Night in Canada. I follow the (rare) ups and (sadly regular) downs of the Dow like some of my friends fret over their Fantasy football stats. I watch CNBC like I used to watch ESPN (Dylan Ratigan is the new Tony Reali, and I have a major crush on Erin 'easy on the eyes' Burnett).
That's the fun part. More ominously, these past few weeks seem to have aged me in a policy sense. At the risk of sounding like John McCain (for the record, I have already voted absentee for Obama, would like to think I'm not that old, but I am cranky), I've come to believe that our society, and not just the economy, is in crisis. As bad as the financial situation is, it appears to be the symptom of a more serious disease: a cancerous consumerism, fueled by the steroid of cheap credit, coursing through the bloodstream of contemporary North American society.
If we stop for a second and look beyond the finger-pointing regarding the current housing bubble | mortgage backed securities | banking | credit crisis, there's a deeper cause for concern here. While the above heavily contributed to the sad state in which the economy finds itself now, the groundwork for this debacle, I believe, was laid decades ago in the steady erosion of sound fiscal but also personal values.
The decoupling of the previously twinned notions of 'work' and 'money'
Too many people have gotten the notion that 'money' and 'work' are only remotely (and not causally) related. Many factors contributed to this impression over the years, from technological as well as behavioral changes.
It used to be that employers handed out or, at minimum, mailed pay checks every two weeks. Not any more: today, we receive electronic wire transfers and the money magically appears in our accounts. This simple change has blurred the bond between work and pay; rather than linking units of labor with units of currency, there now seems to be a degree of distinction between the two.
Money also comes out of a hole in the wall nowadays, but it might as well be falling from the proverbial tree; I'm speaking, of course, of the ATM. Yet it has essentially the same effect of abstracting the provenance of money, and thereby attenuating its' intrinsic value. Moreover, cash is no longer king and practically no longer current. In North America and even more so in Europe, we are methodically moving towards a cash-less society. Everything, it seems, can be paid by credit or debit cards today. I know people who don't carry cash at all now that many taxis in NYC and London take cards as well. Finally, the emergence, then expansion of e-commerce and online shopping (a vice that my girlfriend just discovered, much to my dismay) has, for its part, further removed the physicality and proportionality of spending money. Whether you're buying a book or a round trip ticket to Bali, the experience is identical and equally ethereal. Spending money is now a virtual experience, mediated by technology and frictionless transactions (more on this later). The net effect of all this is the decoupling of the previously twinned notions of work and money, but also between cash and consumption. Today, it's possible to spend money without thinking of work, and to consume without spending cash. These may seem like insignificant psychological changes, but I suspect that they've had a lasting effect on how we actually behave as economic actors.
The loss of commonsense values in the living room and the board room
The change in consumer psychology and behavior is not the only critical factor worth noting. North Americans seem also to have loss their common sense. If you'll bear with me while I perform a quick ratio analysis of key economic indicators, you'll quickly see what I mean.
In 1975, the median American annual salary was $11,800 ($39,302 in real, or today's, dollars as adjusted for inflation) while the average house price was $38,940 ($132,000 in real dollars). This meant that the income to cost ratio of home ownership was 1 | 3.3. In other words, the typical house cost the average (one-wage earning) family 3.3 times their annual salary.
Today, salaries have risen slightly to $48,201(a 23% increase from 1975), but median house prices have more than quadrupled to $275,000 in 2006 (real dollars again). The ratio is now 1 | 5.7, almost twice the size as it was only thirty years earlier. While we should factor in that today many households have two incomes to put towards buying a house (because increasingly both parents work), it's also clear that families these days need two paychecks to make these particular ends meet.
What do these statistics tell us? That in three short decades, wages grew anemically while housing prices grew astronomically. This is evidence of a bubble, certainly; however, it also points to the fact that most home buyers never looked critically at the market 'value' of their properties and questioned whether the seemingly inexorable rise in prices was sustainable. It clearly was not, as we started learning in the second half of 2006, when housing prices in the US started to taper. Many, if not most people, looked the other way because they were among those getting richer as their homes (the main asset in most households) rose in value. This may explain the behavior, but it does not excuse their collective irrational exuberance (to use Alan Greenspan's infamous phrase); this was a clear failure of common sense.
We probably don't need another example, but let's investigate one more metric anyway - namely the hotly-discussed topic of CEO compensation. How did it become acceptable to regular folks that the average chief executive was paid $10,982,000 a year in 2005, while the typical employee that year took home $41,861?
The following statistic, from an article last month in the New York Times, further crystallizes the point: "In 2007, the total compensation of chief executives in large American corporations was 275 times that of the salary of the average worker, the Economic Policy Institute, a liberal research organization, estimates. In the late 1970s, chief executive pay was 35 times that of the average American worker."
Clearly, the pay scales swung completely out of balance in those three decades. On its' own, this would be a shocking development. Taken with the inflation in house values, however, we see that people simply took leave of their senses through much of the last 30 years. On the way to CEOs getting ridiculously rich and the middle class buying their McMansions, no one stopped to think whether this era of unprecedented economic expansion was built on strong fundamentals. Sadly but perhaps not surprisingly, the bill for this spending spree came due this September with the current crisis.
The Instant Gratification Generation and the twin ills of e-commerce and easy credit
So North Americans collectively took a vacation from economic history and assumed that markets would continuously rise. This isn't the first time it's happened, nor probably will it be the last. But there's an even deeper rot in our society, one that worsened the impact of our greed and stupidity. The simple values of earning money and delaying gratification have been eroded today. The US has the lowest savings rate in the Western world. The idea of 'saving for a rainy day' is a quaint anachronism. Why save and shop tomorrow when you can borrow and buy today? We live in an economy that depends on, if not demands, a consumer culture based on spending someone else's money.
On a macro-economic level, the system requires easy credit and care-free consumerism to thrive. The entire US economy has been propped up for years by the unfailing willingness of its citizens to consume like there were no consequences. In order to facilitate this, the Fed has maintained what were, in retrospect, almost criminally low interest rates. This ensured that everyone had access to cheap credit.
On a commercial level, technology and industry cooperated to create a near-frictionless purchasing environment. Go to a big box electronics store and you'll be bombarded with offers to buys TVs "no money down, and no interest until 2010". Back in the day when people shopped by catalog, you paid right away and received the desired good later. That script has been flipped. There are literally no road blocks, let alone speed bumps, to buying any more: merchants allow you to take home today but pay tomorrow - and when "tomorrow" is not next month but next year, it seems even more distant.
Then there is the credit card. Its' very existence makes consuming an abstract, almost effortless exercise. Buy now and get the bill 30 days later. Purchase and cost are almost completed decoupled. When you swipe your card, it doesn't even seem real - as if it's happening in a video game as opposed to real life. Reality may intrude later, when you receive your bill. But even then many people pay their bills online, so the payment process is equally mediated. You've been sucked in to the money Matrix.
Here's a thought experiment: the next time you buy a big ticket item - say a TV or an expensive purse - imagine purchasing it instead by withdrawing the cash rather than slapping down the card. In theory - and in pure economic terms - the two acts should be indistinguishable, because money is fungible. It makes no difference to the merchant what form it comes in (pace the credit card transaction cost, of course). But it makes a HUGE difference to the consumer. Would you feel as comfortable with the purchase if you watched the clerk count out the twenties in front of you while you waited?
Ubiquitous credit has almost certainly corroded our values. But that's not the only economic evil that tempts us today. We now have to contend with the malevolent effects of e-commerce in addition to easy credit. Have you ever shopped on Amazon? The exercise of browsing and buying is so streamlined that you're almost surprised to see something turn up at your door in a few days. Don't know what to buy? Check your wish list. Not sure you'll like it? Be persuaded by the reviews. Ready to check out? Not until you've been flashed recommendations for further shopping by Amazon's supersmart algorithms. All set to push the button? That's all you have to do, with their patented one-click purchasing system.
Easy buying doesn't just exist online, though that's probably where we find the the frictionless shopping experience in its' highest art form. Brick and mortar shopping is pretty damn easy, too. Have you been to McDonalds lately? "I'll have a Number 3 combo, please." How about ordering at Applebee's, or Montana's? You don't even need to read: just point to the photo in the menu and you're all set. At Starbucks, you don't actually require cash or credit: your own coffee debit card will do.
Getting the picture? The net effect is that it has become too easy to buy. But that's the point, isn't it? Merchants and Madison Avenue have colluded, if not conspired, to make it oh-so-simple for us to spend. And therein lies a major part of the problem. Unfortunately, it's only half of it.
We don't produce anything anymore: the modern economy is based exclusively on consumers spending borrowed money
I've tried to demonstrate how the demand side of our economy has lost much of the common sense that used to characterize consumers just a generation ago. But the blame doesn't all belong on that side of the ledger. The supply side of the economic system has become equally dysfunctional. Over the past two decades, the drivers of the North American economy have not been better products but increasingly bigger bubbles: first the tech and telecoms magic carpet ride in the 1990s and, more recently, the housing one that just burst last year.
Instead of leading the world in producing cars (GM was passed by Toyota this year as the globe's number one automaker, and is rumored to be perilously close to bankruptcy), the US' most recent contribution to the world economy has been the quiver of complex financial instruments that Wall Street used to create ostensibly 'risk-free' leverage. These tools - from securitized debt vehicles to credit default swaps - are so arcane that the supposedly brilliant heads of these financial services companies could not even comprehend them.
They were created by the so-called Numerati. It sounds like a term borrowed from The Da Vinci Code, but actually they are the mathematical modelers who washed over Wall Street in recent years and gave rise to this financial engineering. The resulting products were positioned to be perfectly hedged against downside risk, but no one knew for sure. The CEOs who invested billions in them were either not smart enough to realize the actual risks, or more likely making too much money to worry about it. Their greed - and stupidity - put the financial system in unnecessary peril with what amounted to completely unregulated but legalized gambling. As incredible as it now seems, banks were allowed to make and take bets that bookies in Vegas would balk at.
These so-called derivatives were not the only big wagers these institutions made, sadly. Too many banks lent money to people who had no business borrowing. The 'sub-prime mortgage' is a very anodyne way of describing the phenomenon of banks and other lending institutions (Fannie Mae, Freddie Mac) loaning money to borrowers who fall outside the normal pool because of their poor credit history or insufficient income and collateral. This can work - for a time - when house values only go up, as the banks holding the 'paper' on these homes have a lien against an asset whose worth is rising. Even if the borrower can't make the mortgage, the bank has made money, theoretically. But like any financial scheme, there are risks. The house of cards came down as soon as people started massively defaulting on their mortgage payments, forcing a record number of foreclosures and, in effect, triggering a margin call on banks that they were increasingly unable to make.
Everyone owns their share of the blame
Yes, lenders were stupid and greedy. But they are not the only ones that deserve criticism and blame. We are guilty, too. We forgot the basic principles of both home economics and macro economics - that we shouldn't spend money we don't have and that markets that go up at some point will go down. Too many people bought too much house for their budgets. In the past decade we gave rise to a new term - House Porn - and a whole new genre of TV programming - the extreme home makeover. Too many people - especially in the US - used their houses like piggy banks, tapping the rising equity in their homes to re-finance their mortgages and borrow more to spend more. Just as many institutions took on too much risk - a process called gearing, or creating financial leverage - so too did individuals.
Yet even these two groups weren't alone in all of this - Government allowed itself to get overleveraged as well. During 8 years of supposedly fiscally conservative Republican rule, the US spent far more than it earned. As a result, from the budget surpluses of the Clinton years 2009 will see the annual budget deficit rise to a staggering $750 Billion (6% of GDP). But this merely confirms that the rot runs deep, and that the fundamental lack of common sense and values corroded every element of our society.
So what have we learned? The current financial crisis has its' roots, I firmly believe, in a series of lapses in the moral fiber and economic judgment of individuals and institutions alike. Wall Street didn't screw Main Street, because both own their fair share of the blame. Banks were greedy and reckless in racking up astronomical profits at enormous risk, but home buyers were equally foolish in raiding their real estate equity and refinancing at every occasion. Right now we need to contain this crisis, but we can't stop there. Our society - and everyone in it - needs to make some serious course corrections. Until we realize the importance of restoring the personal and professional principles that underpin our financial system, 'fixing' the economy's fundamentals will serve no purpose.
People have to learn to save again. We can't continue to spend someone else's money. Purchase and price, and for that matter labor and money, must get reconnected in our minds if not in our monthly budgeting. Let's get back to delaying gratification, and the proposition that putting off consumption today will give me more pleasure tomorrow.
Banks need to make smarter bets. They can't continue to lend out fifty dollars for every one they have in their coffers. They've got to get back to saying 'no' again - to borrowers who don't fit the bill, to wizards who want to sell them 'risk-less' instruments, to greedy executives who get golden parachutes after crashing their companies into the ground.
Finally, governments must be the grown-ups again. They need to regulate rogue financial markets and rein in profligate profiteering, excessive executive compensation and reckless risk-taking. They've got to get back to living within their means, too, and restore the principle that budget deficits are acceptable only in times of national peril.
At the risk of sounding like John McCain, the fundamentals of our society are not strong, my friends. The formula for fixing the current financial crisis may not be obvious, but curing the cancer ailing our broader community is simple: a return to common values and common sense.

The Power of Perpendicular Thinking
Do you know why we have a 40 hour work week? The answer might shock you. Its origins date to the Industrial Revolution (not the Internet Revolution - the industrial one). Back in the middle of the 18th century, it was common for people to work 10 to 12 hours, 6 days a week. After almost a century of effort by organized labor to coalesce around a common, acceptable work standard, the US Congress ultimately passed the Fair Labor Act of 1938 and formalized our current work week.
Tim Ferriss famously upended this concept with his book and 'lifestyle design' manifesto, The Four Hour Work Week. In it, he pointed out how anachronistic this concept of 'work' was in light of our contemporary, always-connected knowledge economy. He went further, remarking that all of the 'common sense rules' of the real world are actually "a fragile collection of socially reinforced illusions." But he must have been exaggerating, right? Surely this was an example of argument-by-anecdote, and that most - if not almost all - of what we're told, taught or too terrified to question is really true ... isn't it? Let me answer that question with another question ...
Have you ever wondered why we take summer vacations? Because we needed our kids to help plough corn fields.
The practice is an outdated legacy of the agrarian economy. Summer vacations were not originally 'vacations' at all. They were meant to allow farmers' children (a critical part of the work force at the time) to pitch in during harvest season. Small family farming began to recede in the 19th century - around the time the Industrial Revolution began, and the 40 hour work week took hold - and yet we continue to live with the legacy of both a decade into the 21st century.
This isn't just a quaint custom that we've preserved past its' sell-by date, either. As Time Magazine pointed out in a cover story this past August, The Case Against Summer Vacation:
"when American students are competing with children around the world, who are in many cases spending 4 weeks longer in school a year, larking through summer is a luxury we can't afford. What's more, for many children - especially children of low-income families - summer is a season of boredom, inactivity and isolation ... Dull summers take a steep toll, as researchers have been documenting for more than a century. Deprived of healthy stimulation, millions of low-income kids lose a significant amount of what they learn during the school year."
It's called the 'summer slide', and its most pernicious impact is that the problem it creates compounds year after year. By ninth grade, "summer learning loss could be blamed for two-thirds of the achievement gap separating income groups." Whereas the 40 hour week is merely an inconvenience foisted on an unsuspecting workforce, the unintended consequences of summer vacation are bad at best, and a key driver of social inequality at worst.
Noticing a pattern here? The institutions that form the heart of of our day to day existence - working 9 to 5, weekends off, summer vacations - are actually throwbacks to other times, anachronisms from other centuries. What we regard as the benign realities of life are actually harmful, outdated societal habits.
You might be tempted to dismiss this as cantankerous post-modernism, but people have been warning us about this for some time now. A century and half ago, Oscar Wilde pithily summed up what could be the proto-philosophy behind this thinking when he dryly pointed out that "everything popular is wrong." From across the Atlantic, his contemporary Mark Twain added, as if he were nodding in assent: "When you find yourself on the side of the majority, it is time to pause and reflect."
The 40 hour work week and the summer vacation are examples of what some people call the 'QWERTY Effect' (named after the curious reason why most Anglo-saxon keyboards have letters that spell out Q-W-E-R-T-Y in the upper left-hand corner). In the era when people wrote on typewriters with keys (look at the picture below to see what they look like, digital natives!), the mechanics of the earliest machines were very delicate. In fact, the main design challenge was to prevent users from typing too quickly and jamming the type-bars together. In 1873, Christopher Latham Sholes managed to slow down the speed at which people could type by laying out the keys in one of the least efficient ways possible, and the QWERTY layout was born. Fast forward almost 150 years, and the keyboard on which I'm typing (should I write 'keying'?) this post on still maintains the QWERTY layout (even though there's no type-bar or ribbon to be found anywhere).
The QWERTY keyboard has become a metaphor for practices that persist well past their point of relevance, and for the power of high switching costs (an economic term quantifying the resistance to change) in preserving outmoded but deeply ingrained activities. When I realized that so many aspects of my life - from how I work to how I type - were based on old habits, I began to wonder what else we've been conditioned to accept as 'fact' without critically assessing it first. It was then that I discovered the power of what I've come to call 'Perpendicular Thinking'.
In geometry, a perpendicular line is one that meets another at a perfect, 90 degree right angle. Aside from the association with the word 'right' (as in correct, not conservative!), I describe the approach this way because we need to develop the reflex of coming at any commonly-held practice from an angle - and preferably one of professional scepticism.
Let me be clear: I'm not advocating blind, contrarian opposition. Indeed, this would be as short-sighted as taking what's given to us as a given. Instead, I believe that we owe to ourselves to question what we're told, investigate if it's still true, and make a personal, conscious determination about whether or not we choose to embrace or reject it.
Perpendicular Thinking is not about adopting conspiracy theories, either. I don't believe that we are being misled by unseen Masters of the Universe. Rather, this is more likely a convergence of two intellectual sins: sloth and inertia. We are too lazy to question what we are told, and too hidebound by tradition to change the way we've always done things. But while there is no secret 'star chamber' pulling society's strings, we are still being negligent if we don't examine what we're being sold. We owe it to ourselves to question conventional wisdom; and once you do so, one can't help but realize that we're surrounded by 'truths' that are not actually true. Let's look at just 3 examples of modern myths: you must buy, not rent; the secret to success is to work harder; and it is possible to do two things at once (well).
1) Renting v. Owning
Consider the axiom that you should own property. For generations, people were taught that owning one's home was the epitome of the American Dream. This irrationally exuberant (to borrow Alan Greenspan's colourful phrase) idea spread elsewhere - as far away as Iceland and Ireland, we learned later - and a worldwide property bubble ensued. The Great Recession of 2008 brought real estate values crashing down, and with it the now clearly foolish idea that everyone should strive to have their own suburban McMansions.
But we should have realized this sooner; as early as 2005, The Economist had written an editorial (a leader, in their parlance) arguing that, even in the midst of the boom, renting was a more sensible option for most people. The reasons were simple: a renter got more house for their money, and they had the flexibility to deal with changing economic circumstances and job opportunities by being mobile (a fact that would prove critical after many lost their jobs 3 years later). The argument, while cogent and compelling, ran counter to the prevailing 'wisdom' of the moment, and few followed The Economist's sage advice. Five years on, another magazine, Time (a consistently contrarian weekly, it seems) ran a different cover story entitled: "Rethinking Homeownership: Why owning a home may no longer make economic sense." If only we had been paying attention ....
2) Less is More
In 1906, the Italian economist Vilfredo Pareto discovered a fascinating 'power law' of life: that roughly 80% of the effects come from 20% of the causes. The Pareto Principle, or the 80 | 20 Rule, as it's more commonly known, has proved to apply to everything from profits (80% of a company's profits come from 20% of its' customers) to personal style (20% of your clothes will be worn 80% of the time) . Richard Koch even wrote an entire book on the idea, methodically enumerating the dozens of applications - and implications - of this concept.
What makes this a particularly 'perpendicular' idea is its counterintuitive message that less is indeed more. In an era where people foolishly boast about 80 hour work weeks (forget 4 hour ones!), the underlying message is that we ought to live to work. The power of the Pareto Principle lies in the revelation that we need to work smarter, not harder, in order to succeed. Applying the 80 | 20 Rule to all aspects of your life will revolutionize the way you approach problems, even as it reverses one of our society's central scripts.
3) The Multitasking Myth
Modern life has left us with many misconceptions, perhaps the most pernicious being the conceit that we can do many things at once. This stems from our increasingly symbiotic relationship with computers, and the tendency to converge their functionality with ours. As their processing power increased year after year, computers gained the ability to run multiple programs concurrently. However, while our machines were getting more powerful, our minds were not. Humans, alas, don't benefit from regular hardware upgrades. Nevertheless, we have come to believe that we can operate as efficiently as our devices do, and the result is the myth of multitasking.
Don't let its' benign moniker fool you: multitasking is to the millennial generation what marijuana was to the sixties generation. It is the defining - and destructive - opiate of its time, and it is responsible for far more than some jumbled e-mails or errors on an excel spreadsheet. First, while we believe that we are getting more done in less time by balancing three things at once, research tells another story. Studies demonstrate that when we are 'multitasking', we aren't actually performing each activity concurrently (as PCs do) but rather toggling from task to task. Each attention change brings switching costs (there's that word again), which ultimately means that it take more time to do multiple things simultaneously than it would to do them sequentially (one after the other). In other words, multitasking is not more efficient than single-tasking; the activities take longer and, unsurprisingly, are more prone to error.
It gets worse. Multitasking is actually a life-threatening habit :texting while driving is more dangerous than drunk drinking (Studies reveal that a person who is texting while driving at the speed of 35 mph will cover 25 ft before bringing the car to complete halt as compared to a distance of 4 ft which a drunk driver would cover at the same speed).
Finally, multitasking is even adversely rewiring our minds. Don't believe me? Read The Shallows by Nicholas Carr and you'll be more frightened by reality than you were by 'Paranormal Activity 2'. Carr's book is a cri de coeur on how technology is transforming us - for the worse. We are losing our ability to concentrate and luxuriate in deep reading, opting instead for what Tim Ferriss calls the cocaine pellet dispenser of digital distractions. We contemplate much less; we skim and scan more. Worst of all, our brains are being scrambled by the very practices that we adopt to keep up with the frenetic pace of modern life. Multitasking is yet another big lie we tell ourselves, but - much like the 'summer slide' - the consequences are compounding in our minds every day.
Perpendicular Thinking is part of my personal Pop Philosophy
Perhaps now you understand why it's so important to 'be perpendicular'? I have definitely tried to embrace this philosophical approach. In fact, looking back on my life so far, I've noticed that I've often followed - for better and for worse - my own north star in both actions and thoughts. Indeed, I was perpendicular before I discovered perpendicularity.
I left Montreal right after graduating university to pursue an adventure in politics in Washington, DC - as the only Canadian on Capitol Hill, no less - at a time when most of my friends were still clinging to the safe harbour of home. Then, 6 years into a reasonably successful career as a Congressional Press Secretary, I pivoted out of politics and into business school - but in London, England for good measure. I spent the next decade in media and telecommunications, half in Europe and half in North America, before making my latest transition into consulting, speaking and writing. My career path has not been haphazard, but it certainly hasn't followed the linear direction that some of my friends' trajectories have - either in geography or in profession - either. The road I've taken has had its fair share of right angle turns along the way.
In my intellectual journey, I've followed a similar path. Many of the ideas that have caught my eye or sprung from my imagination share the common gene of contrarian thinking. I've written about being alone together, the sex appeal of single moms, the significance of exits over entrances, the 'return' of history and the importance of making magnificent mistakes. Even the raison d'étre of this blog - to think seriously about not-so-serious things - is a manifestation of my penchant for perpendicularity.
Along the way, I've taken inspiration from a number of my friends who have had the courage to walk alone in one form or another. I think of my mate Hendo, who stepped away from a lucrative career trading derivatives to work for the World Wildlife Fund, or Ben, who started a new media company at a stage in life - just married, bambino on the way - when others are normally looking to join an established enterprise. I remember a pivotal talk with my great friend Mike Rodman, who told me that, after careful deliberation, he and his wife had decided that they weren't going to have children. It struck me that this was the first time that anyone in my circle had taken the other side of the parenthood argument. Mike's thoughtful, sincere and coherent position for not having kids was the first instance that a friend openly spoke of the 'heretical' idea of choosing not to found a family. I respect his decision, but I admire him even more for having the confidence to think on his own, and the courage to take the road less travelled.
Perpendicular thinking is not just useful as a philosophy of life, however. It can also be a sound business strategy. Henry Ford was fond of saying that if he had just listened to his customers, he would have produced a better horse and buggy. Ford realized that if you waited around for someone to ask for your product, you might be too late. Jeff Bezos understood this when he built Amazon in an age when bricks and mortars bookstores - and businesses - were the way people overwhelmingly shopped.
Legendary investor Warren Buffett thinks much the same way. He points out that "to make big money in the investment world, you have to learn to think independently; to think independently, you need to be comfortable standing alone. I buy stocks when the lemmings are headed the other way." Buffett walks the walk, too: he bought into Berkshire Hathaway when no one wanted it; he bought into American Express when no one wanted it; he bought into the Washington Post Company when no one wanted it; and most recently, at the bottom of the recent Great Recession, he bought into Goldman Sachs when no one wanted it. He knows the time to buy a stock is when everyone else is selling it - not when everyone else is buying it.
Steve Jobs is cut from the same cloth. He looked at a music industry ravaged by piracy and not yet awash in MP3 players, married an easy, affordable (and oh by the way legal) digital music delivery system (iTunes) to an elegant, eminently portable and oh-so-cool device (iPod) and changed the game forever. As one of his ads famously advocated, Steve Jobs thought differently.
Henry Ford, Jeff Bezos, Warren Buffett and Steve Jobs all proved what business writer Alan Webber once noted: "Counterintuitive can be a great economic model." He should know, too: he went from being editor of the Harvard Business Review to reinventing the business magazine when he launched Fast Company in 1995. These men all parlayed perpendicular thinking into profits, but to reduce this to a novel commercial approach would be missing the point. We owe it ourselves to follow their lead, but also Mark Twain's and my friend Mike Rodman's as well. We need to become more comfortable about going against the grain.
Living a Perpendicular Life
So what does this all mean for you? How can you adopt these principles and live a perpendicular life?
Too many of us are afraid to be ourselves, so we follow the crowd off the cliff. Robert F. Kennedy once observed: "There are those that look at things the way they are, and ask why? I dream of things that never were, and ask why not?" I'm not usually one to disagree with a Kennedy, but I take issue with the predicate: not enough people go through life really asking 'why', in my opinion. That is at the heart of perpendicular thinking - to come at conventional wisdom obliquely, from an angle, and develop the habit of asking why, or why not? So let me leave you with some suggestions:
Don't subcontract critical thinking to society. More often than not, conventional wisdom is more reliant on convention than sagacity.
Be consistently counterintuitive. Always stop and think when someone says that you're 'supposed' to do something. Are you buying a house because you really want to own, or because you've been told that it's what responsible, smart people do?
Flip the script. Learn from children (as Adora Svitak's delightful TED Talk wisely counsels). Make your mistakes magnificent, by focusing on understanding your own failures rather than trying to reverse-engineer others successes. Plan your exits as carefully as you do your entrances.
Be an innovator rather than a follower. It worked for Warren Buffett and Steve Jobs; what could it do for you?
Contemplate - perhaps even take - the road less travelled. It may turn out that you're the only one who knows what they're doing.
Be uncommon. Always try to be in a 'Category of One' in business and in life. A noted businessman and philosopher once said, "you want to be considered the only ones who do what you do." His name: Jerry Garcia. His achievement: turning The Grateful Dead into the most successful touring band of all-time.
Dare to be 'un' popular, in the Wildean sense of the term. Don't worry about what others are doing; worry about whether you're doing the right thing.
Finally, adopt the 'X-Files' approach to life: Trust no one and nothing. I wonder what QWERTY practices are you tolerating in your life? Find out.
If you start to ask questions like this, you will be amazed by some of the answers. Make them part of your life philosophy, and tap into the power of perpendicular thinking. But don't just take my word for it ...
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